Privacy Policy

Last updated: February 27, 2026

This Privacy Policy describes how FlexGrid Academy collects and uses your personal information. We are committed to protecting your privacy and handling your data responsibly. We understand the importance of your trust and take appropriate measures to safeguard your information when you interact with our responsive web design training platform.

Information We Collect

We collect various types of information to provide and improve our training services. When you register for courses or training programs, we gather your name, email address, phone number, and professional background. As you use our platform, we automatically collect data about your browsing behavior, course progress, quiz results, and interaction patterns. We also collect information about your device, including your browser type, operating system, and IP address. Additionally, we may collect information about your interests in responsive design, mobile web design, and adaptive layouts through course selections and feedback forms.

How We Use Your Information

We use your information to deliver personalized training experiences and improve our curriculum. Your data helps us understand your learning patterns and customize course recommendations based on your progress. We use contact information to send course updates, training materials, and important notifications about your enrollment. Your feedback and performance data enable us to refine our teaching methods and develop new courses addressing modern web design challenges. We may also use aggregated, anonymized data for analytics and research purposes to enhance our overall training quality without identifying individuals.

Your Privacy Rights

You have the right to access, update, or delete your personal information at any time. You can request a copy of all data we hold about you, and we will provide it in a clear, portable format. If you believe any information is inaccurate or incomplete, you can request corrections. You also have the right to opt out of promotional communications while maintaining your access to course materials. Additionally, you can request that we limit how we use your data or restrict certain processing activities. To exercise any of these rights, please contact us using the information provided below, and we will respond to your request within 30 days.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your learning experience and remember your preferences. Session cookies help us keep you logged in during your training activities, while persistent cookies remember your login credentials and learning preferences across visits. Analytics cookies help us understand how you interact with our platform, which courses are most popular, and where we can improve user experience. We do not use cookies to track you across unrelated websites. You can control cookie preferences through your browser settings, though some features may be limited if cookies are disabled. Our detailed cookie practices are outlined in our separate Cookie Policy.

Data Security

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, or disclosure. Our platform uses industry-standard SSL encryption for all data transmissions. We maintain secure servers and regularly update our security systems to defend against emerging threats. Our team follows strict protocols for handling sensitive information, and access is limited to authorized personnel only. While we take security seriously, no system is completely risk-free. We encourage you to use strong passwords and keep your account credentials confidential to further protect your information.

Third-Party Services

We may use third-party service providers to assist with course delivery, payment processing, email communications, and analytics. These providers are contractually obligated to use your information only as necessary to provide their services and maintain the same level of privacy protection we do. We do not share your information with third parties for their independent marketing purposes. Any third-party integrations are carefully selected and monitored. We remain responsible for how your data is handled by our service providers, and we conduct regular audits to ensure compliance with our privacy standards.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will notify you by email or through a prominent notice on our platform. Your continued use of our services after updates indicates your acceptance of the revised policy. We encourage you to review this policy regularly to stay informed about how we protect your information. The “Last updated” date at the top of this policy indicates when it was most recently modified.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Email: [email protected]

Phone: +60 3 2142 5847

Address: Jalan Tun Perak 156, Kuala Lumpur, 50050, Malaysia